Terms & Conditions
This Terms of Service Agreement ("Agreement") governs the relationship between the Client and Aegis Alliance™ , an administrative and digital security consulting firm (referred to herein as "Aegis Alliance™ LLC" or "Provider"). By engaging Aegis Alliance™ for services,
The Client agrees to be bound by these terms.
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Scope of Work and Service Exclusions
1.1 Scope of Service
Aegis Alliance™ LLC provides strategic operational consulting as detailed in the executed Proposal. The provision of all ongoing services is strictly contingent upon the Client's prior purchase and successful completion of the "Foundation Starter" setup package. No retainer services will commence until the Client's digital infrastructure is vetted and aligned with Aegis Alliance™ protocols.
1.2 Hard Exclusions (Non-Negotiable)
Aegis Alliance™ LLC operates exclusively via approved forensic channels (Trello and 1Password). Tasks requested via text message, voicemail, or unapproved email threads will not be acknowledged or processed. All requests are subject to a Mandatory 48-Hour Lead Time. Emergency "On-Demand" requests are expressly excluded to maintain the structural integrity of the service workflow.
2. Term, Termination, and Ethical Compliance (Material Breach)
2.1 Term and Renewal
This Agreement shall commence on the date of the first payment and shall continue for a mandatory three (3) month initial term for all monthly retainer packages, and shall automatically renew month-to-month thereafter.
2.2 Termination for Convenience
The Client may terminate this Agreement by providing 30 days written notice to Aegis Alliance™ prior to the intended termination date. This right to terminate may only be exercised after the mandatory three (3) month initial term is completed.
2.3 Ethical Exclusion Principle (Material Breach)Aegis Alliance™ LLC reserves the unilateral right to immediately terminate this Agreement without penalty if the Client is found to engage in unethical activities or if the Client’s internal operational chaos poses a "Systemic Risk" to the Provider's infrastructure. Failure to provide necessary information or access within 7 days of a request constitutes a Material Breach.
3. Data Security and Indemnification
3.1 Confidentiality and Security Protocol
Aegis Alliance™ LLC commits to maintaining the highest level of security for Client data. All sensitive data exchange must adhere to the mandatory Aegis Alliance™ LLC Client Data Vetting and Submission Protocol (including exclusive use of 1Password and approved cloud channels).
3.2 Indemnification
The Client agrees to indemnify, defend, and hold harmless Aegis Alliance™ LLC, its owner, and employees from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from the Client's breach of the Exclusion Principle or any harmful activities they engage in.
4. Disclaimer of Warranties
Aegis Alliance™ LLC provides its services on an "as-is" and "as-available" basis. Aegis Alliance™ LLC makes no guarantees, representations, or warranties of any kind, whether express or implied, regarding the services, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. Aegis Alliance™ LLC does not warrant that the services will result in a specific financial outcome, regulatory status, or error-free operation.
5. Limitation of Liability
In no event shall Aegis Alliance™ LLC, its owner, or employees be liable to the Client or any third party for any incidental, indirect, special, exemplary, punitive, or consequential damages, including, without limitation, lost profits, lost data, or loss of goodwill, even if advised of the possibility of such damages. The total liability of Aegis Alliance™ LLC for any claim arising out of or relating to this Agreement shall be limited to the fees paid by the Client to Aegis Alliance™ LLC for the services during the three (3) month period immediately preceding the event giving rise to the claim.
6. Intellectual Property
While the Client owns the final work product (reports/configurations), Aegis Alliance LLC retains absolute ownership of all pre-existing intellectual property, including but not limited to: proprietary forensic templates, structural methodologies, and auditing frameworks. Any unauthorized reproduction of Aegis Alliance™ "Vault" assets is strictly prohibited.
7. Force Majeure
Aegis Alliance™ LLC shall not be liable for any failure or delay in performance under this Agreement due to circumstances beyond its reasonable control, including, without limitation, acts of God, war, terrorism, sabotage, labor shortages or disputes, natural disaster, interruption of power or telecommunications, or government restrictions.
8. Payment, Fees, and Reactivation
8.1 Fees and Payment Terms
Client agrees to pay all fees as specified in the Proposal. Invoices are due upon receipt. Aegis Alliance™ LLC reserves the right to suspend all services if payment is more than seven (7) days late.
8.2 Reactivation Fee
If service is suspended or terminated due to non-payment or Client-side cancellation, a non-negotiable $250.00 Reactivation Fee must be paid in full prior to the resumption of any work or the unlocking of archived data.
9. Governing Law and Dispute Resolution
9.1 Governing Law
The validity, construction, and performance of this Agreement shall be governed by the laws of the State of Delaware, U.S.A., without regard to its conflicts of law principles.
9.2 Dispute Resolution
Any dispute arising under or relating to this agreement shall be settled exclusively by binding arbitration in New York, New York, in accordance with the rules of the American Arbitration Association (AAA).